Our ISO 9001:2000 Certification
If NetExpat has grown at a comfortable double-digit rate for more than ten years, and reached our goal of being among the best in the field of Human Resources services, this is certainly due in large part to our attitude of "no compromises" when it comes to quality. Without fail, at the end of each of our training or coaching programs, the participant completes an evaluation form analyzing NetExpat's performance. This detailed feedback allows us to monitor the satisfaction rate of NetExpat by program and by country through our Online Management System.
We are proud to have been ISO 9001:2008 certified 15 years ago, and have been successfully re-certified by external certified auditors year after year.. Our Quality System is based on these internationally-recognized standards, and has been implemented throughout our organization: All members of the NetExpat team, whatever their position and responsibilities within the organization, keep quality at the forefront to serve you best.
We at NetExpat believe in the following concise statements:
Customer Focus: The objective is not to meet the customer’s expectations, but to exceed them!
Professionalism: Every operation involving a member of the NetExpat team shall be delivered to the highest standards of quality
Teamwork: NetExpat is organized to operate in a happy, flexible and efficient way that requires from each of its member excellent communication skills and great team spirit.